EXPERIENCE
Defined UX strategy and designed tools for financial advisors and operations teams to onboard individual and corporate high-net-worth clients across three regions. Streamlined the process, reducing onboarding time from two weeks to an average of three days by aligning business goals.
Designed Vulnerability Response 2.0 for the cybersecurity suite, driving $10M+ in new contract wins. Created an interactive MITRE ATT&CK visualization platform, enabling faster threat detection and incident response for Cisco, DNB Bank, and 100 other Fortune 500 companies.
Led UX research, wireframing, and testing across fintech, healthcare, and ed-tech clients. Designed NHS app during COVID-19, driving 1000+ monthly user signups and improving remote engagement. Partnered in pitch design from 0 → 1 for high-stakes proposals, leading to 15+ new client wins.